Privacy Policy

Faly Academy (“FA”) respects the privacy of every individual who visits this website and is committed to protecting your privacy. This Privacy Policy outlines the information that FA may collect and how that information may be used. FA reserves the right to alter this policy at any time by posting a new privacy policy at this location.

The website is defined as publicly accessible. FA is not responsible for the privacy practices of external sites linked from or referenced by This policy applies solely to information collected by this website.

Personal Data

FA will not collect any personally identifiable information about you, such as name, address, telephone number, or e-mail address (‘personal data’) through this site unless you have provided it voluntarily. If you do not want your personal data collected, do not submit it. When you do provide personal data, that information may be used in the following ways, unless stated otherwise: (i) to fulfill a request you have made and/or (ii) to contact you.

FA will not sell, rent, or market personal data about you to third parties.

We will share personal information with companies, organisations or individuals outside FA if we have a belief in good faith that access, use, preservation or disclosure of the information is reasonably necessary to: (i) meet any applicable law, regulation, legal process or enforceable governmental request, (ii) enforce applicable terms of service, including investigation of potential violations, (iii) detect, prevent or otherwise address fraud, security or technical issues, (iv) protect against harm to the rights, property or safety of FA, our users or the public, as required or permitted by law.

Additional Information Collected Automatically

In some cases, this website may automatically (i.e., not via registration) collect information about you that is not personally identifiable. Examples of this type of information include the web browser and operating system you are using, the date and time of the visit, the pages or services accessed, the IP address of your computer, and the domain name of the website from which you linked to this site. This information is used solely to provide FA with overall statistics on website usage, and to evaluate generalised user demographics.

Information Placed Automatically on Your Computer – Cookies

When you view this website, some information may be stored on your computer. This information will be in the form of a ‘cookie’ or similar file and will allow the website to tailor the experience to your interests and preferences. With most internet browsers, cookies can be blocked or erased after visiting a website. Your decision to disable cookies may impair your ability to browse, read, and download information contained on the FA website, and FA may be unable to personalize your web experience. FA collects personal information through cookies to better understand general user trends at an aggregate level and improve web performance, web services, and website maintenance. Personal information will only be used by authorized staff to fulfill the purpose for which it was originally collected or for a use consistent with that purpose, unless you expressly consent otherwise.


FA takes every precaution to protect users’ information. FA complies with all provincial and federal statutes requiring safeguards on specific types of information.

Questions regarding this privacy statement, including the collection of personal information, can be directed to the current privacy officer of FA: Ange Bourangon.


Purpose of this Document

We developed this document to educate the Faly Academy (“FA”) community on how FA protects personal information collected and used in the course of FA’s operations.

FA may add, modify or remove portions of this Privacy Policy when it is considered appropriate to do so, and any such changes will be effective upon giving notice of the revised policy.

If you have any questions or concerns about the FA’s privacy policies or practice, please contact the FA’s privacy officer, who oversees the security of personal information.

Duty to Protect Personal Data and Confidential Information

Federal and provincial law and the BC Privacy Commissioner require all FA’s employees and anyone acting on behalf of FA ensure that personal data is properly gathered and protected.

All employees have a duty to maintain reasonable precautions against the loss or theft of both personal data and confidential business information (please see the FA Privacy Policy for definitions and more details.) FA employees and person acting on behalf of FA are not to disclose this information to others without the express authorization to do so by FA unless it is part of their normal course of duties. For example, a coach may discuss player performance or pass player contact information to another FA coach but could not share the same information to someone not employed by FA or that is not a member of any of the committees of FA.

Please read through the FA Privacy Policy for details.  If you have any questions about gathering and storing personal data and confidential business information, please contact the FA’s privacy officer.


Personal Data

Personal data is defined as information about an identifiable individual, including player personal information but not including contact information.

Contact Information

Contact information means information to enable an individual to contact another individual at a place, including name, title, telephone number, email, fax etc.

Confidential Information

Confidential information means non-public information that has some value to an organisation, including such things as business plans, technical data, developments, methodologies that are not in the public domain and could cause harm to an organisation if disclosed.

Privacy Law

Federal and provincial law and the BC Privacy Commissioner require FA to ensure that personal data is properly gathered and protected.

As a sports academy, FA is governed by the Personal information Protection Act (PIPA), a provincial act which requires private organisations to protect personal information under its control by making reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification or disposal, or similar risks.

FA also takes direction from the Office of the Information Privacy Commissioner which provides independent oversight and enforcement of BC’s access and privacy laws, including PIPA.

General Principles

All personal data must be protected from unauthorized access.

If you suspect the security of personal data or confidential information has been compromised you must report it immediately to FA’s privacy officer. In the event this personal data or confidential information is on a mobile device, you may be contractually obliged to remotely lock or wipe the device. Please see Emergency Procedures, Privacy Breach for more information.

FA uses ten widely accepted principles to shape its policies and guide its practices.

1. Accountability

All employees, contractors and volunteers bear some responsibility for protecting personal data. However, FA further designates a privacy officer, an individual who is accountable for FA’s compliance with privacy law, policy and guidelines. The current privacy officer is Ange Bourangon.

2. Identifying Purposes

For Players

FA collects, uses and discloses personal information about players in order to manage the FA-player relationship.

For Employees and Contractors

FA collects, uses and discloses personal information about employees and contractors in order to establish, manage and terminate the employment relationship. Below are some examples of personal information about employees collected, used and disclosed by FA: (i) Personal information collected, used and disclosed in the hiring process, including information on resumes and application forms (contact information, personal and professional history, qualifications, emergency contact information) results of criminal records checks, information collected from references; (ii) Payroll and related information including social insurance number, rate of pay, hours of work, deductions, bank account information, any court orders; (iii) Benefit information including social insurance number, premiums or contributions, coverage information, date of birth, marital status, dependent information, medical information; (iv) Performance information, including work history, performance reviews, discipline and related notes and memorandums, documentation related to job qualifications (professional or technical qualifications), internal competition information; and (v) Other personal information as required or permitted by law.

For Volunteers

FA collects, uses and discloses personal information about volunteers for the purposes of recruiting volunteers and establishing and managing an effective volunteer programme and for other purposes identified when the information is collected.

3. Consent

Requirements for consent to collect, use or disclosure of personal information vary depending on circumstances and on the type of personal information to be collected, used or disclosed. In determining whether consent is required and, if so, what form of consent is appropriate, FA will take into account both the sensitivity of the personal information and the purposes for which FA will use the information. Consent may be expressly requested or implied (including through use of opt-out consent where appropriate) or may be deemed given (as when submitting a resume of completing employment contract, for example.)

Most personal information is collected, used and disclosed for the purposes of managing the player, employment or volunteer relationship. In most cases, consent is not required. In other cases, consent will be sought or implied where it is reasonable to do so.

From time to time, FA may advise employees and volunteers of other purposes for which it will collect, use or disclose personal information, in which case FA will, if appropriate, obtain consent for collection, use or disclosure of that personal information.

4. Limiting Collection

Collecting personal data from any individual must be done by authorised persons in a manner that complies with provincial and federal laws and protects the security of that information.

5. Use, Disclosure and Retention

FA will only use, disclose and retain personal information for the purpose for which it was collected unless the individual has otherwise consented, or when its use, disclosure or retention is required or permitted by law.

How is information used?

Personal information about employees and volunteers is used for the purposes identified under 2. Identifying Purposes.

If for any reason personal information is required to fulfil another purpose, FA will notify the employee or volunteer of that purpose.

FA may use anonymous information, such as information collected through surveys or statistical information about employees and volunteers to improve FA’s operations.

When may information be disclosed?

FA may disclose an individual’s personal information to others in connection with the purpose for which it was collected, as consented to by the individual, or as required or permitted by law.

Personal information about employees is disclosed to third parties for purposes related to the employment relationship, including to: (i) Government departments, bodies and agencies such as Canada Customs and Revenue Agency, Worker’s Compensation Board; (ii) Payroll outsourcers; (iii) Financial institutions for payroll related purposes; (iv) Insurance companies, benefit, group RRSP and pension plan administrators for enrolment in administration of benefits, plans and claims; (v) Advisors to FA including accountants, lawyers and consultants; and (vi) When required or permitted by law.

Personal information about volunteers may be disclosed for the purposes of establishing and managing an effective volunteer programme and for other purposes identified when the information is collected. Information may also be disclosed when required or permitted by law.

FA does not sell, lease or trade information about players, employees and volunteers to other parties.

Restricting Sharing Information

If an individual wishes to limit the sharing of personal information as permitted by law, the individual must submit to the privacy officer a written letter specifying which items of personal information are to be limited and to whom these items are to be restricted. The privacy officer will advise the individual whether the requested information can be restricted in the manner requested.

How long is Personal Information retained?

Personal information will only be retained for the period of time required to fulfil the purpose for which it was collected. Once the personal information is no longer required to be retained to fulfil the purposes for which it was collected and is no longer required or permitted to be retained for legal or business purposes, it will be destroyed or made anonymous.

6. Accuracy

FA will take appropriate steps to ensure that personal information collected by FA is as accurate and complete as is reasonably required in connection with the purposes for which it was collected, used or disclosed. Families, employees and volunteers are responsible for providing up-to-date personal information to FA.

An individual may, upon written request to FA, ask that FA correct an error or omission in any personal information that is under FA’s control and FA will, as appropriate, amend the information as requested and, if necessary, send the corrected personal information to each third party to which it has disclosed the information during the preceding year.

7. Safeguarding Personal Information

FA will protect personal information by reasonable security safeguards appropriate to the sensitivity level of the information as required by law and the provincial Office of the Information and Privacy Commissioner.

Employees and volunteers will be appropriately educated about the importance of privacy and they are required to follow FA’s  policies and procedures regarding handling of personal information.

An employee’s failure to abide by FA’s policies may result in discipline, up to and including termination of employment. A volunteer’s failure to do so may result in termination of the volunteer relationship.

Employee Files

Employee files are securely stored. Access to personal information is restricted to authorised employees or FA’s committee members who have a legitimate reason for accessing it.

8. Openness

FA will make information available to individuals concerning the policies and practices that apply to the management of personal information. Individuals may direct any questions or concerns about FA’s privacy policies or practices to FA’s privacy officer.

9. Individual Access

FA will inform an individual, upon the individual’s request, of the existence, use and disclosure of the individual’s personal information, and shall give the individual access to it in accordance with the law. A parent or guardian, employee or volunteer may access and verify any personal information kept by FA. This information will be provided in a timely manner.

10. Complaint Process

Individuals may contact FA’s privacy officer with any questions, concerns or complaints about privacy, confidentiality and policies and practices for handling personal information.